My Course is Complete in my LMS even though the test was failed - SCORM 2004

SCORM 2004 sends two statuses to the LMS, Completion and Success.  For Claro courses that have content and a test it will take advantage of both these statuses. Thus a user can finish the course, fail the test and receive a "Completion Status and a Failed Success Status".

Example 1: Publish your course with the settings of allow 5 retest attempts.
  • User takes the course one time and fails the test.
  • Result: Completion Status = Incomplete; Success Status = Unknown
  • User takes the course a second time and passes the test
  • Result: Completion Status = Completed; Success Status = Passed
  • OR User takes the course 4 more times and fails the test each time
  • Result: Completion Status = Completed; Success Status = Failed

Example 2: Publish your course with the settings of unlimited retest attempts.
  • User takes and completes the course content and then takes the test one time and fails the test.
  • Result: Completion Status = Completed; Success Status = Failed
  • User takes the course a second time and passes the test
  • Result: Completion Status = Completed; Success Status = Passed

If your LMS only looks to the Completion Status value, you may want to use the SCORM 1.2 option for publishing as these two status are not broken out and are instead combined. The result is Completed status is not reached until content is completed AND the test is passed.

Manage content and courses

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  5. What are some examples and advantages of Sharing Learning Objects?
  6. How can I change the course structure?
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  8. How can I delete or remove a course?
  9. How can I check out a Learning Object checked out (locked) by another user?
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  11. How do I collapse (close) and expand (open) the entire course tree structure, and increase the width of the left panel?
  12. How do I copy a course?
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  14. How do I delete or remove a page?
  15. How do I delete or remove an element from my page?
  16. How do I display and change Learning Object properties?
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  18. How do I edit a course in the Browse Courses window?
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  20. How do I find and replace text on a page or in my whole course?
  21. How do I copy (Share / Duplicate) a Learning Object from another course?
  22. How do I insert a page from another course (Copy From Another Course)?
  23. How do I lock or unlock all layers on a page? How do I show or hide all layers on a page?
  24. How do I view or change course properties?
  25. How do I change a course status from Pending Translation to Active?
  26. How do I create new Project classifications and edit existing Projects?
  27. How do I create new course Categories and edit existing Categories?
  28. How do I create a new Lifecycle and edit, disable and reorder existing Lifecycles?
  29. How can I tell if a Learning Object is shared with another course?
  30. How do I select and deselect multiple elements?
  31. Undo and Redo with history functionality
  32. How do I manage Glossaries?
  33. How do I add metadata to my course?
  34. Why aren't certain modules or learning objects showing up in Course Preview or Published packages?
  35. My Course is Complete in my LMS even though the test was failed - SCORM 2004
  36. How do I identify the Parent course for a Learning Object
  37. How do I change a course’s Lifecycle stage?
  38. How do I lock a course from editing?
  39. How do I unlock a course for editing?
  40. How do I add, remove and edit screen reader text to an element?
  41. How do I make an element focusable for keyboard navigation? How do I turn off focus?
  42. Can I have Claro support requests sent to an alternate email address?

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