Why do courses send out SCORM requests when idle?

To prevent an LMS from timing out on a learner and/or to ensure learner progress is not lost, Claro courses continually send SCORM "commit" commands to the LMS, even while idle. Claro is set to update the LMS every 5 seconds (5000 Milliseconds). This interval can be changed or stopped altogether by editing the Forced Commit Interval in the Publishing Profile. If your course is already published, you will need to re-publish it using the new or edited publishing profile.

To stop sending these requests or to manually change to another interval: 

  1. From the Application menu, select Publish.
  2. Select Manage Publishing Profiles.
  3. Select the profile you want to edit, then select Edit.
  4. Select the Behavior tab.
  5. Under SCORM Settings you will see a field labelled Forced Commit Interval. Change the value to the desired interval, or set to 0 to stop the timer.
  6. Select Update to save your changes.
  7. Re-publish the course using the updated publishing profile.
Note: If you stop the idle commit (by entering 0) this will only stop the interval timer, users progress will still be sent to the LMS as they progress through the course. 

Publish or export courses

  1. How do I deliver a course made in Claro to students (Publish course)?
  2. How do I publish or export a course using LMS Standards (SCORM, AICC, Tin Can API)?
  3. How do I configure a PENS Target to publish my course?
  4. How do I publish or export to SCORM Cloud?
  5. How do I publish or export a Web package?
  6. Publishing Profile: What are the options I can choose when publishing or exporting a course?
  7. What can I do with a course published as a Web package rather than SCORM?
  8. Audio and video playback performance in published courses on mobile devices and browsers
  9. Course content and test or assessment data from Claro tracked in SCORM versions (completion and success status)
  10. Course re-published to SCORM Cloud using IE9 is cached and displays old course
  11. Display Completion Certificate upon finishing course and test
  12. Failure Scores and Test Attempts: Tracking in SCORM 1.2 and 2004
  13. How do I download a course that has been published?
  14. What languages are supported by the Claro course player / published courses.
  15. Supported Languages and Codes for Translation Export
  16. What do the tags that show in my export for translation/exported text mean?
  17. How do I import a translated text file?
  18. How do I export a course for translation?
  19. I lost my translation file, can I download another?
  20. How do I publish my course as a printable document?
  21. When does SCORM communicate course data to the LMS?
  22. Why do courses send out SCORM requests when idle?
  23. How do I export and import course text?
  24. LMS playing content in IE6, IE7 or IE8 (Internet Explorer) non standard mode

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