Changing your Knowledge Base/Feedback Support notification settings.

If you're concerned about the amount of emails you receive from the Knowledge Base/Feedback Support or you want to know how you can be updated when new comments are made, you can change your notification settings.

To change your Knowledge Base/Feedback Support notification settings:

  • Claro and our UserVoice support site have single sign-in. So, if you're signed in to Claro and use Help or Get Support to launch the Knowledge Base/Feedback Support page, you'll be signed in already. You can also sign in directly to our Knowledge Base/Feedback Support site using this address: http://feedback.dominknow.com/.

  • Once you’ve signed in, you’ll see your avatar and username in the top right corner. Just below, you’ll see two links—"Settings" and “Sign Out.”

  • When you click “Settings,” you’ll see your profile along with “Email Notifications.”

  • You have two options:

    • Receive live status changes, admin responses. This option is selected by default. If you de-select this option, you will not receive any status updates or Admin messages on ideas you’re supporting.

    • Receive comment updates. If you select this option, you will receive messages about any comment updates on ideas you’re supporting.

  • You can select which notifications you want to receive (if any), and they’re updated immediately. You can also change their notifications at any time.

Getting Started

  1. A Tour of the Main Parts of Claro guide (SplashBoard and Authoring Environment with labelled areas)
  2. Changing your Knowledge Base/Feedback Support notification settings.
  3. What are the shortcut keys I can use in Claro? What key (keyboard) combinations can I use to control actions?
  4. How do I create a new standard online or mobile course?
  5. How do I add a new Learning Object to my course?
  6. How do I add a new Module to my course?
  7. How do I add a page to my course? How do I make a new page?
  8. How do I add a review exercise?
  9. How do I add basic content (text, image, Flash, video, audio, chart, shape) to my page?
  10. How do I change the formatting of a bullet or number list? How do I set the style type of a list?
  11. How do I create or edit a table?
  12. How do I edit the properties, title, name or settings of a page?
  13. How do I get started making a course in Claro? A Quick Start guide.
  14. How do I make a new page from a current page (duplicate or copy a page)?
  15. How do I style my font or paragraph text? How can I make my font bold, a different color, or remove all formatting?
  16. How do I add, edit or delete a marker to my page?
  17. How do I add, edit or delete a zoom element?
  18. How do I insert a special character (such as a copyright or registration mark or an accented character)?
  19. How do I add a glossary term?
  20. How do I view a glossary term's definition in a course?
  21. How do I use the color picker to color a shape or text?
  22. Submit or Share an idea (Feedback) for Claro
  23. What are the Shape Settings and tools I can use in the shape context-tab to change or modify a shape?
  24. What do all these tools and terms in Claro mean? (Claro Authoring Terminology Guide)
  25. What font faces are supported by Claro?
  26. Where is the Help manual or documentation? How do I get or call support?
  27. How do I pin Claro to my Windows Taskbar and Start menu as a shortcut?
  28. What are the shortcut keys learners can use to navigate a course without a mouse?
  29. How do I rotate an Element?

Feedback and Knowledge Base