If you're concerned about the amount of emails you receive from the Knowledge Base/Feedback Support or you want to know how you can be updated when new comments are made, you can change your notification settings.
To change your Knowledge Base/Feedback Support notification settings:
Claro and our UserVoice support site have single sign-in. So, if you're signed in to Claro and use Help or Get Support to launch the Knowledge Base/Feedback Support page, you'll be signed in already. You can also sign in directly to our Knowledge Base/Feedback Support site using this address: http://feedback.dominknow.com/.
Once you’ve signed in, you’ll see your avatar and username in the top right corner. Just below, you’ll see two links—"Settings" and “Sign Out.”
When you click “Settings,” you’ll see your profile along with “Email Notifications.”
You have two options:
Receive live status changes, admin responses. This option is selected by default. If you de-select this option, you will not receive any status updates or Admin messages on ideas you’re supporting.
Receive comment updates. If you select this option, you will receive messages about any comment updates on ideas you’re supporting.
You can select which notifications you want to receive (if any), and they’re updated immediately. You can also change their notifications at any time.